Free until your app earns $1,500 a month.

Your MAR is computed in USD across every project you own, in production environment only, with three components added together:

1. Active paid subscriptions, normalised to a 30-day equivalent. Each subscription is normalised by its actual billing period — we divide its price by the period length and multiply by 30 days. A $120/year sub contributes $9.86. A $4.99/week sub contributes $21.39. A $9.99/month sub contributes $9.99. Subscriptions still count while Stripe is retrying a failed card or while Apple/Google are in their grace window — the customer is in a paid relationship and the retry usually succeeds.

2. One-off purchases paid in the trailing 30 days. A $49 lifetime unlock that landed yesterday adds $49 to your MAR for the next 30 days, then drops out. RevenueCat's MTR works the same way — without it, a developer with a one-off-purchase business model would never cross a tier on subscriptions alone.

3. Refunds and chargebacks subtract in the period the refund landed, even if the original purchase was outside the 30-day window. A $50 charge from 60 days ago that you refund today reduces this period's MAR by $50.

Trials don't count until they convert to a real charge. Sandbox transactions never count. Currencies other than USD are normalised via a daily FX rate snapshot.

No. A trial is a promise of money, not money. Your MAR clock on a customer starts the moment their trial converts to a real paid charge — same way your bank statement only shows the line item when money has actually moved. If a customer trials your $9.99/mo plan for 14 days, that customer contributes $0 to your MAR for those 14 days. As soon as the first paid charge lands, $9.99 starts contributing.

Crossdeck monitors your trailing-30-day MAR continuously and surfaces an upgrade prompt the moment you cross the next tier line. The actual tier change requires seven consecutive daily snapshots above the threshold before it fires — a deliberate buffer against launch-day spikes, one-off pack promotions, and timezone artefacts at month boundaries. If your MAR drops back below the line even once during those seven days, the counter resets. Conservative on your behalf.

If you cross and a payment method is on file, the upgrade fires automatically and we email you the receipt. If no card is on file when you qualify, the dashboard flips to read-only and we surface a card-required prompt — your subscriptions, entitlements, errors, and analytics ingestion all keep running. We never break your app over billing. The moment you add a card, the upgrade processes immediately without re-waiting the seven days.

Nothing automatic. If your trailing-30-day MAR drops back under your current tier's band, your tier stays where it is for the rest of the billing cycle. Crossdeck doesn't auto-downgrade. The qualifying counter that was tracking your next-tier ascent resets to zero, but your active tier is unchanged. You can manually downgrade from the billing page at any time and the change takes effect at the next cycle boundary.

Never. Crossdeck is a flat per-month subscription. Your Apple, Google, and Stripe payouts go straight to your accounts — Crossdeck never sits in the money path. We're infrastructure, not a payment processor.

One Crossdeck account covers every iOS, Android, and web app you ship. No per-app fee. No per-bundle-ID surcharge. If you're on the Free tier and ship five apps, all five run on the Free plan against your shared monthly revenue pool.

Yes. The Free plan is permanent, not a trial. It's designed to cover an indie launch end-to-end up to $1,500 in monthly app revenue. You'll only see a paid tier when your app's revenue tells us you've earned it.

Talk to us. We continue the flat-rate model for larger accounts — no percentage fees regardless of revenue scale. Pricing scales with operational support (region of choice, SLAs, named CSM, custom retention) rather than with your top-line.

Crossdeck unifies what those three tools split. RevenueCat is solid revenue infrastructure but charges a percentage of your revenue and has no behavioural or error depth. TelemetryDeck is excellent privacy-first telemetry but doesn't verify subscriptions or capture errors. Sentry is great at error capture but has no idea who your paying customer is. Crossdeck does all three, on one identity graph, on one customer timeline — so a question like "did a paying customer hit a JavaScript error during checkout?" is one query, not a join across three vendors.

Uncaught JavaScript exceptions, unhandled promise rejections, network failures (4xx/5xx from fetch and XHR), resource load failures, and anything you manually capture with Crossdeck.captureError(). On paid tiers we add breadcrumbs (the last 100 events the user did before the error), source map symbolication for de-minified stacks, and plain-English summaries that tell you which paying customer was affected and how badly it hurts. We're honest about what no browser SDK can capture — errors before init, cross-origin scripts, and ad-blocked transports — so you go in eyes open.

Sentry shows you TypeError: Cannot read property 'price' of undefined at calcTotal (checkout.js:47:12). We show you "A paying customer ($29/mo, ACTIVE 14 months) hit the checkout page, the price field didn't render, they bounced. 4th time today. Critical — these users are mid-payment when it breaks." Same data. Different audience. The summary is generated by an LLM that reads the error, the breadcrumbs, and the customer's subscription state. The technical detail is one toggle away when you need it. Available on every paid tier (Indie+).

Three different contracts, by pillar. Revenue and entitlements are real-time on every tier (sub-50ms isEntitled resolution) — your paywall cannot wait. Errors are real-time on every tier (visible on the dashboard within 5 seconds) — errors are useless if delayed. Analytics aggregations (KPI cards, funnels, MRR charts) refresh every 5 minutes on Free, every minute on Indie/Pro, every 30 seconds on Scale. Events themselves always ingest in real-time — only the dashboard rollup is batched. This is genuine cost optimisation, not a degraded product.

Email warnings at 80%, 100%, and 110% of your monthly cap. At 150% of cap, error ingestion pauses until the next cycle. No surprise bills, ever. Subscriptions, entitlement checks, and analytics ingestion continue uninterrupted — your customers' apps are never affected. We will not replicate Sentry's overage-bill surprise model.

Yes — upgrades take effect immediately, pro-rated. Downgrades take effect at the end of your current cycle. No data migration, no fees, no sales calls.